Search for Author, Title, Keyword
RESEARCH PAPER
Maintenance – identification and analysis of the competency gap
 
More details
Hide details
1
Faculty of Mechanical Engineering and Aeronautics Rzeszow University of Technology Al. Powstańców Warszawy 12, 35-959 Rzeszów, Poland
 
 
Publication date: 2018-09-30
 
 
Eksploatacja i Niezawodność – Maintenance and Reliability 2018;20(3):484-494
 
KEYWORDS
ABSTRACT
The efficiency of maintenance processes in an enterprise largely depends on ensuring adequate resources for its implementation. The main factor that affects the quality of these processes is competent employees. Their knowledge, skills and ability to respond to unexpected situations largely determine the efficiency of the functioning of the technical infrastructure in an enterprise. In the light of the prospects for the development of the Industry 4.0 concept, and, thus, for the development of highly automated systems, the demand for qualified maintenance employees will increase. Therefore, in order to ensure the right level of competency of maintenance workers, through the proper assessment and identification of their competency gap, is an important task of managers. In many enterprises this is not implemented. The aim of the presented work was to developed a comprehensive model of the competency assessment of maintenance workers. The implementation of the developed model enables the identification of the current level of employees’ competencies and identification of the competency gap, as well as it allows to assess the effects of a failure to meet the required level of competency. Additionally, the results of the identification of the real activities taken by the surveyed enterprises concerning the competency assessment of maintenance services employees are presented in this article. The study was carried out in manufacturing enterprises in different industries on a specific area. The results were analysed and presented in a graphic form.
REFERENCES (33)
1.
Abele E, Reinhart G. Zukunft der Produktion, München: Hanser, Carl, 2011.
 
2.
Baron – Puda M. Projektowanie strategii rozwoju kompetencji pracowników przedsiębiorstw produkcyjnych. Zarządzanie przedsiębiorstwem 2012; 4: 2-11.
 
3.
Bokrantz J, Skoogh A, Berlin C, Stahre J. Maintenance in digitalised manufacturing: Delphi-based scenarios for 2030. International Journal of Production Economics 2017: 191: 154-169.
 
4.
Dalkilic S. Improving aircraft safety and reliability by aircraft maintenance technician training. Engineering Failure Analysis 2017; 82: 687-694,https://doi.org/10.1016/j.engf....
 
5.
Furman J. Poprawa skuteczności utrzymania maszyn w przedsiębiorstwie produkcyjnym – studium przypadku. Komputerowe Zintegrowane Zarządzanie, 2016:548-557.
 
6.
Gonczi A, Hager P, Athanasou J. The Development of Competency-Based Assessment Strategies for the Professions National Office of Overseas Skills Recognition, Australia: 1993.
 
7.
Greenstein L. Assessing 21st century skills: A guide to evaluating mastery and authentic learning SAGE: 2012.
 
8.
Hameed A. Using Gaussian membership functions for improving the reliability and robustness of students' evaluation systems. Expert Systems with Applications 2011; 38(6): 7135–7142, https://doi.org/10.1016/j.eswa....
 
9.
Herterich M, Uebernickel F, Brenner W. The Impact of Cyber-Physical Systems on Industrial Services in Manufacturing. Procedia CIRP 2015; 30: 323-328, https://doi.org/10.1016/j.proc....
 
10.
Hertlea C, Tischa M, Kläsa H, Metternicha J, Abelea E. Recording Shop Floor Management Competencies – A Guideline for a Systematic Competency Gap Analysis. Procedia CIRP 2016; 57: 625 – 630, https://doi.org/10.1016/j.proc....
 
11.
Jasiulewicz-Kaczmarek M, Drożyner P. Preventive and Pro-Active Ergonomics Influence on Maintenance Excellence Level, [in.] M.M. Robertson (eds.) Ergonomics and Health Aspects, HCII 2011, LNCS 6779 Springer-Verlag Berlin Heidelberg, ISBN 978-3-642-21715-9 2011; 49-58.
 
12.
Jasiulewicz-Kaczmarek M, Saniuk A, Nowicki T. The maintenance management in the macro-ergonomics context. [in.] Richard H.M. Goossens (eds.) Advances in Social & Occupational Ergonomics Proceedings of the AHFE2016 Conference on Social & Occupational Ergonomics, July 27-31, Walt Disney World®, Florida, USA Series: Advances in Intelligent Systems and Computing 2016; 487:35-46, https://doi.org/10.1007/978-3-....
 
13.
Kaufhold M. Kompetenz und Kompetenzerfassung.VS, Verl Für Sozialwiss, 2006.
 
14.
Loska A. Scenario modeling exploitation decision-making processes in technical network systems. Eksploatacja i Niezawodnosc – Maintenance and Reliability 2017; 19 (2): 268–278, https://doi.org/10.17531/ein.2....
 
15.
Mathworks. Fuzzy inference system modelling: Gaussian combination membership function, 2014. available: http://www mathworks se/help/fuzzy.
 
16.
Matlab, MATLAB 7 12 0 (R2011a), Fuzzy logic Toolbox, 1984–2014 The MathWorks, Inc , 2014.
 
17.
Misiurek B. Metodyka standaryzacji autonomicznych działań eksploatacyjnych zorientowana na poprawę efektywności maszyn zautomatyzowanych, Praca doktorska, Uniwersytet Technologiczny we Wrocławiu, 2015.
 
18.
Muller A, Marquez A C, Iung B. On the concept of e-maintenance: Review and current research. Reliability Engineering and System Safety 2008; 93:1165-1187, https://doi.org/10.1016/j.ress....
 
19.
Müllera R, Vette M, Geenen A. Skill-based dynamic task allocation in Human-Robot-Cooperation with the example of welding application. Procedia Manufacturing 2017: 13 – 21.
 
20.
Paśkiewicz J. Doskonalenie procesu nadzoru maszyn na przykładzie wybranego przedsiębiorstwa, diploma thesis under supervising K. Antosz, Rzeszów, 2016.
 
21.
Pellegrino J, Justiniano M, Raghunathan A. Measurement Science Roadmap for Prognostics and Health Management for Smart Manufacturing Systems, NIST Advanced Manufacturing Series 2017; 191: 154-169.
 
22.
Pittich D. Diagnostik fachlich-methodischer Kompetenzen, Fraunhofer IRB Verl, 2013.
 
23.
Ratnayake RMC. Knowledge based engineering approach for subsea pipeline systems FFR assessment: A fuzzy expert system. The TQM Journal 2016; 28:40–61, https://doi.org/10.1108/TQM-12....
 
24.
Rodriguez D, Patel R, Bright A, Gregory D, Gowing M K. Developing competency models to promote integrated human resource practices. Human Resource Management 2002; 41(3): 309-324, https://doi.org/10.1002/hrm.10....
 
25.
Roy R , Stark R, Tracht K, Takata S, Mori M. Continuous maintenance and the future - Foundations and technological challenges. CIRP Annals -Manufacturing Technology 2016; 65: 667-688. https://doi.org/10.1016/j.cirp....
 
26.
Schlick C, Bruder R, Luczak H. Arbeitswissenschaft. 3. Auflage Springer-Verlag, 2010, https://doi.org/10.1007/978-3-....
 
27.
Sherwin D J. A review of overall models for maintenance management Journal of Quality in Maintenance Engineering 2000; 1(1): 15-19, https://doi.org/10.1108/135525....
 
28.
Shingo S. Study of "Toyota" Production system from industrial engineering viewpoint Tokyo: Japan Management Association, 1981.
 
29.
Smith R, Mobley R K. Maintenance Skills Assessment, Industrial Machinery Repair 2003: 26–49, https://doi.org/10.1016/B978-0....
 
30.
Stadnicka D, Arkhipov D, Battaıa O, Ratnayake RMC. Skills management in the optimization of aircraft maintenance processes. IFAC PapersOnLine 2017; 50(1): 6912–6917, https://doi.org/10.1016/j.ifac....
 
31.
Tay K M, Lim C P. On the use of fuzzy inference techniques in assessment models: part II: industrial applications. Fuzzy Optimization and Decision Making 2008; 3:283–302, https://doi.org/10.1007/s10700....
 
32.
Wirkus M, Drozd R, Bielski R. Production employees competence in apparatus processes. Management Forum 2015; 3(30:63-70.
 
33.
Zio E. Reliability engineering: Old problems and new challenges. Reliability Engineering & System Safety 2009; 94:125-41.
 
 
CITATIONS (39):
1.
Innovations in Industrial Engineering
José Sequeiros, Rui Silva, André Santos, J. Bastos, M. Varela, A. Madureira
 
2.
Smart industry and the pathways to HRM 4.0: implications for SCM
Lara Liboni, Luciana Cezarino, Charbel Jabbour, Bruno Oliveira, Nelson Stefanelli
Supply Chain Management: An International Journal
 
3.
Advanced Manufacturing Processes II
Michał Grześkowiak, Justyna Trojanowska
 
4.
Competencies for Industry 4.0
Marcela Hernandez-de-Menendez, Ruben Morales-Menendez, Carlos Escobar, Megan McGovern
International Journal on Interactive Design and Manufacturing (IJIDeM)
 
5.
The Use of Artificial Intelligence Methods to Assess the Effectiveness of Lean Maintenance Concept Implementation in Manufacturing Enterprises
Katarzyna Antosz, Lukasz Pasko, Arkadiusz Gola
Applied Sciences
 
6.
Proactive Planning of Project Team Members’ Competences
Eryk Szwarc, Jarosław Wikarek
Foundations of Management
 
7.
Competence-oriented project team planning – university case study
Eryk Szwarc, Izabela Nielsen, Czesław Smutnicki, Grzegorz Bocewicz, Zbigniew Banaszak, Jakub Bilski
Journal of Information and Telecommunication
 
8.
A competency-driven staff assignment approach to improving employee scheduling robustness
Grzegorz Bocewicz, Eryk Szwarc, Jaroslaw Wikarek, Peter Nielsen, Zbigniew Banaszak
Eksploatacja i Niezawodnosc - Maintenance and Reliability
 
9.
Analysis of Cable Screen Currents for Diagnostics Purposes
Krzysztof Lowczowski, Zbigniew Nadolny, Bartosz Olejnik
Energies
 
10.
The Use of Intelligent Systems to Support the Decision-Making Process in Lean Maintenance Management
Katarzyna Antosz, Lukasz Pasko, Arkadiusz Gola
IFAC-PapersOnLine
 
11.
A method for planning competency frameworks robust to disruptions - a case study of a manufacturing company
Eryk Szwarc, Peter Nielsen, Grzegorz Bocewicz, Henryk Budzisz, Zbigniew Banaszak
IFAC-PapersOnLine
 
12.
Information and Software Technologies
Eryk Szwarc, Grzegorz Bocewicz, Irena Bach-Dąbrowska, Zbigniew Banaszak
 
13.
Innovations in Industrial Engineering
Małgorzata Grzelak, Anna Borucka, Patrycja Guzanek
 
14.
Competence allocation planning robust to unexpected staff absenteeism
Eryk Szwarc, Grzegorz Bocewicz, Zbigniew Banaszak, Jarosław Wikarek
Ekspolatacja i Niezawodnosc - Maintenance and Reliability
 
15.
Evaluation of Machinery Readiness Using Semi-Markov Processes
Andrzej Świderski, Anna Borucka, Małgorzata Grzelak, Leszek Gil
Applied Sciences
 
16.
Application-based support of machine maintenance
Ewelina Kosicka, Arkadiusz Gola, Joanna Pawlak
IFAC-PapersOnLine
 
17.
Solutions for supporting the management of network technical systems in the aspect of the Smart City concept
Andrzej Loska, Ryszard Wyczółkowski, D. Barrionuevo
Multidisciplinary Aspects of Production Engineering
 
18.
Scalability analysis of selected structures of a reconfigurable manufacturing system taking into account a reduction in machine tools reliability
Arkadiusz Gola, Zbigniew Pastuszak, Marcin Relich, Łukasz Sobaszek, Eryk Szwarc
Eksploatacja i Niezawodnosc - Maintenance and Reliability
 
19.
The Art of Digital Marketing for Fashion and Luxury Brands
Lucia Varra
 
20.
Information Systems Architecture and Technology: Proceedings of 40th Anniversary International Conference on Information Systems Architecture and Technology – ISAT 2019
Grzegorz Bocewicz, Jarosław Wikarek, Paweł Sitek, Zbigniew Banaszak
 
21.
Transformation towards smart factory system: Examining new job profiles and competencies
Andrej Jerman, Bach Pejić, Ana Aleksić
Systems Research and Behavioral Science
 
22.
Exploitation Policy in the Aspect of Industry 4.0 Concept – Overview of Selected Research
Anna Timofiejczuk, Jaroslaw Brodny, Andrzej Loska
Multidisciplinary Aspects of Production Engineering
 
23.
Contemporary Challenges in Cooperation and Coopetition in the Age of Industry 4.0
Michał Młody, Adam Weinert
 
24.
Application of MICMAC, Fuzzy AHP, and Fuzzy TOPSIS for Evaluation of the Maintenance Factors Affecting Sustainable Manufacturing
Małgorzata Jasiulewicz-Kaczmarek, Katarzyna Antosz, Ryszard Wyczółkowski, Dariusz Mazurkiewicz, Bo Sun, Cheng Qian, Yi Ren
Energies
 
25.
Technical Infrastructure of “Smart City”: Needs of Integrating Various Management Tasks
Jan Kaźmierczak, Andrzej Loska, Marian Kučera, Irakli Abashidze
Multidisciplinary Aspects of Production Engineering
 
26.
The concept of maintenance sustainability performance assessment by integrating balanced scorecard with non-additive fuzzy integral
Małgorzata Jasiulewicz-Kaczmarek, Patryk Żywica
Eksploatacja i Niezawodnosc - Maintenance and Reliability
 
27.
Interactive Planning of Competency-Driven University Teaching Staff Allocation
Eryk Szwarc, Jaroslaw Wikarek, Arkadiusz Gola, Grzegorz Bocewicz, Zbigniew Banaszak
Applied Sciences
 
28.
Competence-driven employee substitutability planning robust to unexpected staff absenteeism
Peter Nielsen, Grzegorz Bocewicz, Zbigniew Banaszak
IFAC-PapersOnLine
 
29.
Patterning as a way to identify and assessment of the exploitation policy of selected technical systems
Andrzej Loska
Multidisciplinary Aspects of Production Engineering
 
30.
Innovations in Mechatronics Engineering
Guilherme Kunz
 
31.
Innovations in Mechatronics Engineering
Tetiana Zhylenko, Vitalii Ivanov, Ivan Pavlenko, Nataliia Martynova, Yurii Zuban, Dmytro Samokhvalov
 
32.
Proactive Operations Management: Staff Allocation with Competence Maintenance Constraints
Eryk Szwarc, Grzegorz Bocewicz, Paulina Golińska-Dawson, Zbigniew Banaszak
Sustainability
 
33.
Maintenance of heavy trucks: an international study on truck drivers
Sebastjan Škerlič, Edgar Sokolovskij, Vanja Erčulj
Eksploatacja i Niezawodność – Maintenance and Reliability
 
34.
A Work-based Learning Approach for Developing Robotics Skills of Maintenance Professionals
Steffen Nixdorf, Theresa Madreiter, Stefan Hofer, Fazel Ansari
SSRN Electronic Journal
 
35.
Insights on mapping Industry 4.0 and Education 4.0
Sourojeet Chakraborty, Yris Gonzalez-Triana, Jorge Mendoza, Daniela Galatro
Frontiers in Education
 
36.
Padrões profissionais como fator de adaptação dos recursos humanos à indústria 4.0: abordagens para o desenvolvimento e implementação na administração pública
Brenda Araújo, Júnior Souza
Brazilian Journal of Production Engineering
 
37.
ANÁLISE E DIAGNÓSTICO DO SETOR DE MANUTENÇÃO BASEADO EM MODELO DE MATURIDADE PARA A GESTÃO DA MANUTENÇÃO: UM ESTUDO DE MÚLTIPLOS CASOS DO POLO INDUSTRIAL DE MANAUS
Beatriz Nascimento, Oliveira De, Vitória Freires, Gabriela Veroneze, Souza De, Atila Lucas
REVISTA FOCO
 
38.
Strategic leadership and transactional leadership: the mediating effect of digital leadership in the world of Industry 4.0
Arthur Joseph Avwokeni
Journal of Economic and Administrative Sciences
 
39.
Key competencies for identifying construction activities that produce recyclable materials: a competency gap analysis
Mazen M. Omer, Rahimi A. Rahman, Muhammad Ashraf Fauzi, Saud Almutairi
Built Environment Project and Asset Management
 
eISSN:2956-3860
ISSN:1507-2711
Journals System - logo
Scroll to top