Reliability, including on-time delivery, is a key indicator of supply chain efficiency. Logistics facilities like warehouses and terminals play a crucial role in meeting service deadlines. Choosing the right technology, such as equipment for goods flow, is essential to ensuring process efficiency and reliability. This paper highlights the usefulness of multi-criteria decision-making methods, particularly the AHP method, in selecting optimal technological solutions based on efficiency and reliability indicators. The study analyzes modern warehouse technologies, evaluating their impact on cargo flow and operational reliability. Using the AHP method, solutions were compared based on factors like efficiency, reliability, access time, security, and costs. Technologies assessed include advanced high-rack systems, AGVs, and drones. The findings demonstrate the AHP method's value in aiding decision-makers and its contribution to enhancing efficiency and reliability in supply chains.