RESEARCH PAPER
Competence allocation planning robust to unexpected staff absenteeism
1
Faculty of Electronics and Computer Science Koszalin University of Technology ul. Śniadeckich 2, 75-453 Koszalin, Poland
2
Institute of Management and Control Systems Kielce University of Technology, Al. 1000-lecia Państwa Polskiego, 25-314 Kielce, Poland
Publication date: 2019-09-30
Eksploatacja i Niezawodność – Maintenance and Reliability 2019;21(3):440-450
KEYWORDS
Competence assignmentrobust planningemployee competencesrobust employee competencestructureemployee absenteeism
ABSTRACT
In order to deal with unexpected events such as employee absenteeism and/or a demand for personnel that is higher or lower than
expected, organizations need to adopt proactive and reactive scheduling strategies to protect the personnel roster and to respond
to this operational variability, respectively. In this paper, we discuss a proactive approach that exploits the concept of employee
substitutability to improve the flexibility of a personnel shift roster to respond to schedule disruptions. With a view to developing a
DSS-driven method dedicated to competence allocation planning robust to unexpected staff absenteeism, we present the concept
of the so-called robust employee competence structure. A declarative model of the concept allows to find an employee competence
structure robust to a given set of disruptions while guaranteeing an admissible personnel allocation to the assumed set of tasks.
Since the problem of designing such a robust structure is NP-hard, another goal of the present study is to propose a sufficient
condition the fulfilment of which will guarantee the validity of calculations. Potential applications of the proposed solution are
discussed using examples
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