RESEARCH PAPER
The concept of maintenance sustainability performance assessment by integrating balanced scorecard with non-additive fuzzy integral
1
Chair of Ergonomics and Quality Management Faculty of Management Engineering Poznan University of Technology ul. 11 Strzelecka, 60-965 Poznań, Poland
2
Department of Imprecise Information Processing Methods Faculty of Mathematics and Computer Science Adam Mickiewicz University in Poznań 87 Umultowska Str. 61-614 Poznań, Poland
Publication date: 2018-12-31
Eksploatacja i Niezawodność – Maintenance and Reliability 2018;20(4):650-661
ABSTRACT
In response to the growing sustainability concerns, manufacturing companies have to formulate measures to assess sustainable
manufacturing performance, aiming at integration of sustainability aspects. Although various models and methods to assess the
sustainability of production processes, and point the role of maintenance have been developed in recent years, contribution of all
the elements of the maintenance to the results of sustainable production has not been comprehensively considered, since mostly
financial aspects were analyzed. Taking into account this research gap, the article presents the concept of a model and procedure
for assessing maintenance from the perspective of sustainable manufacturing requirements. Authors integrate three sustainability
dimensions (economic, social and environmental) with Kaplan and Norton’s balance scorecard perspectives as a basis to develop
the model of maintenance sustainability performance assessment. For the model developed, the assessment procedure based on
the paradigm of aggregate assessment was designed. The Choquet integral, based on the so-called λ – measure, was implemented
to aggregate the measures. Then, the results of research on determining the importance and interactions between the perspectives
and criteria for assessing sustainable maintenance in enterprises representing the automotive and food industries are presented.
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| eISSN: | 2956-3860 |
| ISSN: | 1507-2711 |
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