RESEARCH PAPER
A competency-driven staff assignment approach to improving employee scheduling robustness
1
Faculty of Electronics and Computer Science, Koszalin University of Technology, ul. Śniadeckich 2, 75-453 Koszalin, Poland
2
Department of Information Systems, Kielce University of Technology, Al. 1000-lecia Państwa Polskiego, 25-314 Kielce, Poland
3
Department of Materials and Production, Aalborg University, Fibigerstræde 16, 9220 Aalborg, Denmark
Publication date: 2021-03-31
Eksploatacja i Niezawodność – Maintenance and Reliability 2021;23(1):117–131
HIGHLIGHTS
- Projects are subject to disruptions (employee absences) that influence their execution.
- Redundancy of employee competences affects the efficiency of projects driven enterprises.
- The proposed definition of robustness allows to find redundant competency frameworks.
- The considered problem is implemented in a constraint programming environment.
- The proposed approach is verified with an example of a real-life project portfolio.
KEYWORDS
ABSTRACT
Presented paper concerns the competency-driven staff assignment and scheduling approach
to the management of project portfolios subject to perturbations caused by employee absences and/or unexpected arrival of high priority jobs. Proactive strategy is considered,
which exploits the concept of employee substitutability to improve the robustness of personnel allocation in the case of occurrence of specific types of disruptions.
Solutions obtained using the model of a constraint satisfaction problem developed in this
study are validated in series quantitative and qualitative experiments. With a view to future
implementation in a Decision Support Systems dedicated to prototyping of proactive personnel allocation, a methodology employing the concept of a competency framework-based
robustness measure is proposed. Implemented in a declarative framework, the proposed
approach allows one to find a redundant competency framework robust to a given set of
disruptions.
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